Summary of the role
The Manager will report directly to the Head of Financial Reporting and Tax Services, and will be responsible for managing a specialist team.
The Manager will be responsible for the allocation of work to staff and ensuring the timely and accurate delivery of reporting and calculation services to Clients in accordance with service level agreements.
On a day to day basis, the Manager provides support to the Senior Financial Accountants, enabling them to manage their clients and deliverables and assisting them to resolve specific queries with the client.
The Manager is the escalation point for all of our clients.
Working with various teams and individuals in the Operations division, the Manager is enlisted with facilitating excellent client support and service; they deal in a pro-active and effective manner with clients, both internal and external.
Primary Role Responsibilities
Manage the Senior Financial Accountants to facilitate them to act as the operational contact for a group of allocated clients and to participate in client service level reviews and other ad-hoc meetings.
Act as the escalation point for the Senior Financial Accountants at these reviews and meetings.
- Ensure that allocated client profiles are managed and agreed with all the relevant stakeholders (including clients and fund administration).
- Ensure that deliverables to clients are delivered accurately and on time in accordance with agreed Service level agreements (SLA).
- Ensure that client queries are resolved in a timely manner and that any issues are escalated to the Head of Financial Reporting & Tax Services.
- Ensure testing of templates, processes and system changes are completed accurately and on time to ensure compliance with current legislation and internal policies.
- Provide transitions support towards the setup of new portfolios or restructures as per client instructions.
- Perform formal supervision and controlled self-assessment testing of procedures and deliverables with our agreed risk management framework.
- Participate and actively drive initiatives aimed at improving efficiency and reducing operational risk within the business.
- Provide training and development to staff within the team and be able to manage their expectations and development over time.
Support the wider team at peak periods and act as the operational cover for other staff, including other team managers within Financial Reporting.
What is required for you to succeed?
The successful candidate will have at least 6-8 years Australian management experience within the financial services industry and have extensive financial reporting and APRA compliance experience in dealing with unit trusts and super funds.
As the role involves managing a team of operational and technical professionals, it is envisaged that the individual would have a proven track record in managing individuals and stakeholders and developing them over time.
- Able to investigate and resolve technical issues impacting our deliverables to clients and be able to operationalise that solution.
- Knowledge of fund accounting, financial reporting and APRA reporting and related operational risk and compliance requirements of the client service function.
- Good understanding of the application of tax principles in relation to unit trusts and the impact on its unitholders.
- Up to date knowledge of Australian Accounting and APRA reporting standards.
- Excellent communication skills, both verbal and written, and comfortable in dealing with stakeholders.
- Demonstrated people management and time management skills.
Required education/certification/licenses
· Qualified Accountant (CA/CPA)
· Degree qualified in Business, Accounting or related discipline
Other contributions
The role requires excellent interpersonal abilities and an understanding of investment operations.
It requires a solid service ethic and quality focus applied through behaviours and work produced.
The role must consider and meet operational risk and compliance requirements throughout the preparation and delivery of work.
About BNP PARIBAS
BNP Paribas is a top-tier European and international banking establishment, with an uninterrupted presence in the APAC region since 1860 and in Australia since 1881.
Combining global expertise and local know-how, BNP Paribas in Australia and New Zealand delivers solutions to our clients through Corporate and Institutional Banking and Asset Management - a bridge between corporate and institutional clients.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability.
We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
BNP Paribas MixCity which fosters better representation of women at all levels of the organization
Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050.
The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at [1] bnpp.hrss.recruitment.operations@asia.bnpparibas.com or +61 2 9216 8633 (and ask for the Talent Acquisition Manager in the HR Team).
[2] https://careers.apac.bnpparibas/(Opens in a new tab)
More information
[3] BNP Paribas - Diversity & Inclusion Journey
[4] BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
References
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Required Skill Profession
Financial Specialists
📌 Financial Reporting Manager
🏢 Bnp Paribas
📍 Australia