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Office administrator

Ipswich
Sumer Group Holdings Limited
Administrative Secretary
Posted: 1 May
Offer description

Office Administrator

Department: Administration

Employment Type: Permanent

Location: Ipswich

Compensation: £28,000 / year

Description

Do you enjoy working with people and keeping a busy office running smoothly? Scrutton Bland, part of the Sumer Group, is looking for an Office Administrator to join our Admin team in Ipswich. This is a varied, hands‐on role at the heart of our office, where no two days are the same. If you're organised and thrive in a fast‐paced environment, we'd love to hear from you.

Key Responsibilities

* Manage the day-to-day running of the reception area, acting as the first point of contact for clients, visitors, and team members
* Conduct daily office checks and oversee stock levels of office supplies
* Coordinate with external suppliers (e.g. cleaning, maintenance, security) and support on-site maintenance visits
* Handle client‐facing activities, including answering and directing calls, managing meeting room bookings, and welcoming visitors
* Carry out general administrative duties such as managing incoming and outgoing post, scanning, and filing
* Support IT with equipment setup and handovers for staff
* Provide administrative support to the Operations and Project Manager as needed
* Assist with company events where required
* Deliver onboarding support for our new joiners to the business
* Provide office cover at other locations when required (e.g. holiday or sickness cover)

Skills, Knowledge & Expertise

* Have a passion for customer care and take pride in making the difference
* Posses strong Microsoft Office skills
* Be an excellent communicator in varied methods including telephone calls and emails
* Proven organisational skills
* Have the ability to prioritise when busy whilst maintaining a professional and calm demeaner
* Be able to grasp new IT systems

Due to the nature of the role, you will require a full driving licence and have access to your own vehicle and be willing to travel to all our offices as and when required.

Job Benefits

* Starting salary from £28,000, depending on experience
* Commitment to continued learning & development
* 36 days holiday (including 8 bank holidays and 3 days Christmas closure)
* Option to purchase a further 5 days holiday
* Life Assurance up to 4x salary and contribution towards the Firm's pension scheme
* Access to our health cash plan (Health Shield) day one, where you can claim towards your dental, optical, health and wellbeing expenses – we believe health and wellbeing is so important
* Employee health and wellbeing program
* Regular social and informal events within the organisation
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