About Us: Trident Services Cleaning Pty Ltd is a leading provider of integrated services including cleaning and security solutions across retail centres and airports throughout Australia. We take pride in delivering proactive, efficient, and well-managed services to our clients. Position Overview: We are currently seeking a dedicated and responsible Maintenance Officer to join our team at Robina Town Centre. Under the guidance of the Maintenance Supervisor (or delegate), you will be responsible for implementing maintenance services at this designated location. This role is integral to the success of our service delivery and will contribute to the capability development and compliance standards of the maintenance team. You will play an essential part in maintaining the retail site, ensuring safety and operational efficiency, and delivering an exceptional customer experience aligned with Trident Services’ vision and values. Key Responsibilities: Organize, direct, control, or coordinate tasks to meet safety and maintenance contract requirements. Oversee the day-to-day reactive maintenance repairs and tasks as directed by the Maintenance Supervisor. Communicate on-site procedures to outsourced contractors and ensure alignment with assigned work. Maintain facility-related records to meet statutory, internal, and external reporting requirements. Provide the Maintenance Supervisor with information to update work-related records. Undertake assigned activities and tasks as directed by the Maintenance Supervisor. Report incidents and, when required, participate in investigations. Conduct asset inspections per defined preventative maintenance programs (PPM) or inspection schedules. Participate in on-the-job and off-the-job training sessions as directed. Contribute to workplace safety measures and report any hazards or incidents. Adhere to work instructions and Group Integrated Management System (IMS) policies. Attend and participate in Tool Box Talks and IMS meetings. Skills & Experience Required: Strong verbal and written communication skills. Excellent customer service experience and well-developed client service skills. Ability to supervise and instruct staff effectively. Strong interpersonal skills with the ability to liaise with Client management. Ability to work independently and provide on-site training and mentorship. High level of personal integrity and professional grooming standards. Essential Qualifications: Acceptable National Police Certificate (must be provided within 6 weeks of commencement). Diversity and Equal Opportunity: Trident Services Cleaning Pty Ltd is an equal opportunity employer. We actively encourage candidates from diverse backgrounds, including Aboriginal and/or Torres Strait Islander people, to apply.