About us
QPharma manufactures cost effective, self-managed treatments for common pet parasites, including Aristopet. A simple business with a big heart and plenty of know-how, QPharma has seen the impact of the lack of affordable pet healthcare on the hip pocket of pet owners and more importantly the well-being of their pets.
QPharma is a division of Animal Care and part of the EBOS Group. With almost 5,700 employees in 133 locations across Australia, New Zealand, and Southeast Asia. EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The Role
QPharma have a fantastic opportunity for an Office Administration Coordinator to join the team based in Eagle Farm, QLD.
In this role you will be required to provide administration support to the quality and production departments, and coordinate customer service activities. You will also support the Qpharma WHS Officer by ensuring compliance with our WHS policies and procedures and WHS legislation.
As such your strong customer service skills coupled with your excellent relationship management & communication skills will be key to your success.
What will you do:
* Order Management: Manage the full lifecycle of customer orders from PO receipt to final filing;
* Logistics & Export: Coordinate with freight agents and provide timely status updates to contract and export customer;
* Sales Administration: Generate accurate sales quotes, order confirmations, and invoices;
* Compliance: Assist in developing and implementing WHS plans to meet company objectives;
* Training & Induction: Identify training needs, provide guidance, and facilitate company inductions;
* Continuous Improvement: Provide administrative support to WHS representatives and help drive safety improvement initiatives.
What we are looking for:
* Prior experience working within an office-based Administration role;
* Strong customer focus and experience coordinating customer service activites;
* Experience and confidence using Microsoft office (Excel, Microsoft Word);
* High attention to detail and strong analytical skills.
* Experience and/or high awareness of health and safety preferred but not essential.
Benefits
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.
Other benefits include:
* Employee Share Plan;
* Company Paid Parental Leave;
* Employee Assistance Program for Mental Health Wellbeing;
* Staff Awards;
* Employee Referral Program;
* Health Insurance Discounts;
* And More.
We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).
Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.
How to apply
If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click 'APPLY' now and submit your application.
Pre-employment checks may be required and will be discussed with the successful candidate.
We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.
No agency assistance will be required.