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Regional support coordinator

Bundaberg
Queensland Government
Posted: 22 January
Offer description

Build your career with QBuild and help make a difference to Queenslanders. With a legacy spanning over 160 years, QBuild has played a vital role in building and maintaining government-owned facilities, including schools, social housing, police stations, correctional facilities, and ambulance stations. Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career — apply now

Join QBuild for an exciting career opportunity as a permanent Regional Support Coordinator providing high level administrative support to the Regional Director and Management Team.


About The Role

You will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing high-quality administrative support to the Regional Director and Management Team. You will provide supervision and guidance to administrative staff and include business-as-usual activities to supplement the workflow and ensure a high level of administrative support is provided.


Duties And Skills Involved

* Oversee and coach a team of administrative staff in their daily duties and responsibilities by providing effective supervision, performance management, training and support.
* Provide a central point of contact for the provision of quality information to regional staff on a range of financial, information management, records management, and other administrative issues.
* Provide efficient and high standards of customer service to QBuild customers including coordinating responses to escalated customer queries, ensuring a high-quality service through the use of interpersonal skills including negotiation, and dispute resolution.
* Operate effectively as a critical support position to the section contributing to a high standard of service delivery and achievement of business outcomes, including program delivery.
* Prepare, monitor and maintain various reports required by the business and coordinate the section's reporting and work management.
* Manage and maintain systems and office procedures that support the region, including the Regional Director mailbox.
* Provide a high level of administrative support and advice to the Regional Director and managers, including matters from the Office of the Executive Director (OED), Regional Operations, research, preparation and actioning of correspondence.
* Support the coordination, preparation and quality assurance of briefing notes, executive correspondence, and ministerial responses to ensure the timeliness and quality of responses.
* Build and maintain relationships across the department, demonstrate professionalism, be an enthusiastic and positive contributor to QBuild's culture.


How do I apply?

All applicants must be eligible to work in Australia.


Description

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

* Resume
* Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Rebecca Scott on or

Applications to remain current for 12 months.

Job Ad Reference: QLD/ /26

Closing Date: Tuesday 3 February 2026

Occupational group Administration

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