Job Overview
We are seeking a highly skilled and experienced professional to oversee the QLD Regional South portfolio, managing the execution of approved plans and operational practices to ensure reliable and predictable performance.
This is a full-time permanent role with accommodation and meals provided when travelling. You will have access to a tool of trade vehicle, all necessary tools, and use of the latest technology & systems daily.
Main Responsibilities:
* Manage the progress of works at various sites in coordination with project staff to meet client expectations within time, budget, safety, environmental, and quality standards
* Ensure the delivery team meets or exceeds performance, quality, and customer experience requirements
* Forecast, plan, and review project execution with relevant personnel in accordance with contractual requirements
* Lead and facilitate a team of field managers to deliver projects on budget, on schedule, and to quality standards
* Promote innovative solutions to project issues and variations to optimize profitability and service excellence
* Plan site inspections, contingency plans, work handovers, and operational management
* Lead incident and accident investigations, develop corrective actions, and communicate lessons learned
Requirements
To be successful in this role, you will require:
* At least 5 years' experience in Operations & Maintenance (O&M) environments
* Preferably 5+ years' experience in a ticket-of-work environment
* Extensive experience with nbn technologies across multiple sites, working with internal and external stakeholders
* Strong stakeholder engagement and leadership skills, managing large, dispersed, and diverse teams including subcontractors
* Excellent business acumen, communication, and customer service skills
* Ability to manage complaints and stakeholder escalations effectively
* Experience in business partnering with operational teams and leadership
* Knowledge of FTTX or HFC activation and assurance activities
* Knowledge of nbn network and build processes
* Valid NSW Driver's Licence
* Willingness to travel and work away from home