A well-established, high-volume hospitality venue in Western Australia is seeking an experienced Senior Venue Manager to take ownership of day-to-day venue operations, team leadership, and service delivery across a large restaurant and bar operation.
This is a confidential appointment and has not yet been advertised publicly.
The role suits a hands-on, floor-focused hospitality leader who enjoys being present in the business, leading from the front, and balancing people leadership with commercial awareness.
The venue operates seasonally and manages a large casual workforce within a traditional pub-style operating environment, using a mix of paper-based and digital systems.
About the Role
The Senior Venue Manager is responsible for the overall performance of a high-capacity restaurant and bar venue, working closely with ownership and senior leadership to ensure smooth service, strong team culture, and effective cost control.
While supported by department managers and supervisors, this role remains highly operational and visible, with a strong emphasis on floor leadership, staff engagement, and service standards.
Limited accommodation-related oversight may be introduced to the role over time.
Key Responsibilities
Lead the daily operation of the restaurant, bar, and floor service teams
Ensure consistent service standards, venue presentation, and customer experience
Act as the senior escalation point for guest and operational issues
People & Culture
Lead, coach, and support a large team of approximately ****** staff
Manage department managers, duty managers, supervisors, and senior team members
Foster a positive, accountable, and engaged team culture
Oversee onboarding, training, performance management, and staff development
Rostering & Labour Control
Prepare and manage rosters in line with the Hospitality Industry (General) Award
Monitor labour costs and productivity to meet agreed targets
Ensure accurate time and attendance approvals and award compliance
Commercial Awareness & Reporting
Maintain visibility over key commercial drivers including labour and COGS
Contribute to regular reporting on venue performance and cost control
Work collaboratively with senior leadership to achieve budgets and KPIs
Support stock control, ordering practices, and wastage management
Systems & Ways of Working
Operate confidently within a mix of paper-based and digital systems
Communicate primarily through face-to-face engagement and on-site briefings
Contribute ideas to improve efficiency, workflow, and service delivery
Support gradual operational improvements where appropriate
Compliance & Safety
Ensure compliance with liquor licensing, food safety, WHS, RSA, and Fair Work requirements
Oversee incident reporting, safety procedures, and venue compliance standards
Identify opportunities to enhance service, staff engagement, and operational efficiency
Support venue projects, procedural improvements, and future initiatives
Work collaboratively with ownership on ideas and improvements
About You
Proven experience as a Venue Manager or Senior Hospitality Manager in a high-volume venue
Demonstrated ability to lead large teams (50+ staff) in busy service environments
Strong understanding of rostering, labour control, and award compliance
Sound commercial awareness, particularly around labour and COGS
Confident, hands-on leadership style with strong communication skills
Comfortable working in traditional hospitality environments with established systems
RSA and Approved Manager certification
Availability to work evenings, weekends, and peak trading periods
Experience in pub, tavern, or bar-focused venues
Exposure to H&L or similar hospitality systems
Experience managing seasonal trade patterns
Hospitality management qualifications
What's on Offer
Senior Venue Manager position within a large, established venue
Salary negotiable based on experience
Strong support from department leaders and ownership
Opportunity to influence service standards and venue culture
Long-term opportunity within a stable hospitality business
Confidential Application
Due to the confidential nature of this search, all applications will be handled with discretion.
Further venue details will only be provided to shortlisted candidates.
To apply online, please click on the apply button.
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