About us
The Quality and Safety Division is the behind-the-scenes powerhouse making sure care across CQHHS is safe, effective, and genuinely centred around people. Working side-by-side with clinical teams, they turn data and insights into real improvements that benefit patients, staff, and the whole organisation.
From governance and reporting to audits, incidents, and consumer feedback, the team keeps a close eye on what's happening—and more importantly, what can be better. They champion a "learn from everything" mindset (the good and the not-so-good), drive continuous improvement, and support staff with the tools, education, and know-how to deliver top-quality care every day.
In short: they're the go-to partners helping teams lift standards, strengthen culture, and keep care moving forward.
About the role
The Quality Improvement Officer is the go-to person for keeping quality and safety on track across CQ Health. From rolling out standards and policies to tracking how we're performing, they help turn the NSQHS Standards into real, everyday practice—supporting compliance, reporting, data insights, and service improvements across all sites.
They're also the ultimate all-rounder—pulling together reports, supporting stakeholders, helping deliver training, and pitching in to improve systems and processes. Simply put, they help the organisation work smarter, safer, and better every day.
About you
* You could be a Health Practitioner, Registered Nurse or Administration Officer—with the right quals, registration, or experience to match.
* You're all about delivering safe, high-quality, person-centred care, keeping things running smoothly through strong planning, teamwork, and know-how. You help keep standards on track, contribute to policies and improvements, and work closely with others to support safe practice.
* You stay curious—building your own skills while helping others learn and grow—and get involved in audits, quality improvement, and bringing evidence into everyday practice.
* Bottom line: you're a team player who communicates well, leads by example, and helps create a positive, safety‐first culture.
What we offer
Total remuneration value of up to $134,984 p.a. is comprised of:
* An hourly rate between $43.68 - $58.59 (HP3)
* An hourly rate between $54.83 - $59.66 (AO5)
* An hourly rate between $42.98 - $55.13 (NRG5)
* 12.75% employer superannuation contribution
* 17.5% leave loading
Additional Benefits
* Ongoing Professional Development and Education Opportunities
* Flexible Work-Life Balance and Variety
* Generous Salary Sacrificing Options
* Paid Parental Leave
* Employee Assistance Program (EAP)
* Discounted Private Health Insurance
* Fitness Passport
Vaccine Preventable Diseases (VPD) requirements
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply
To apply, please submit the following:
* Your current CV or resume, including referees.
* A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
* Any additional forms / evidence as attached or listed on the Role Description.
Applications close
Thursday, 9 April 2026
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.
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