Job Description
As a senior-level technical expert, this role is responsible for providing high-level support and maintenance of IT infrastructure systems across the business.
The ideal candidate will possess strong analytical skills, excellent communication abilities, and experience working with complex technical systems.
* Provide advanced technical support for complex technical issues or queries.
* Collaborate with cross-functional teams to implement and maintain IT infrastructure solutions.
* Develop and maintain relationships with external stakeholders to ensure seamless project delivery.
Requirements
To succeed in this role, you will need:
* A minimum of 3 years of experience in a similar technical support role.
* Expertise in MS Office, MS Exchange, and VMWare, as well as other related technologies.
* Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.