About the Role
We are seeking a highly motivated and organized Scheduling Officer to join our team in Torquay, AU.
This is a high-traffic, high-volume role that requires strong initiative, excellent communication skills, and the ability to see a project through from beginning to end. The ideal candidate should be highly motivated with great organization and time management skills, love owning a process and 'making it work', have communication and interpersonal skills that allow you to work in a cross-functional team, enjoy a laugh in a small group of peers, and have the ability to multi-task and deal with constant change.
The key responsibilities of this role include delivering top customer and tradesperson engagement, supporting and nurturing development through scheduling installations, managing customer and trade communications, resolution of process snarls, controlling documentation and customer payments, and managing high-volume, high-touch customers.