Employment Type: Permanent
Closing Date: 1 Nov :59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Doncaster store is hiring a Retail Consultant to join the team on a full time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What we offer our team members
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners.
- Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
- 30% off Telstra services
- Continuous training from management, to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
What you’ll do
As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
About you
- You're able to easily build a connection with a variety of current and existing customers
- You can quickly develop customised solutions for customers
- You’ve got a drive to reach (and exceed) sales targets and KPIs
- You’re hungry to learn and grow within the role (and beyond)
- You have experience in a customer-facing role
- You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
We work flexibly at Telstra, and we have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We are an equal opportunities employer and welcome applications from diverse candidates. We have a robust commitment to diversity and inclusion and welcome applications from all backgrounds.
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📌 Telstra Retail: Full Time Customer Service & Sales Consultant DONCASTER
🏢 Telstra
📍 Melbourne