About Us
We are a leading retailer of candles and homeware products, dedicated to providing exceptional customer experiences. Our mission is to ignite joy in every customer who walks through our doors.
Job Description
As a Customer Assistant, your primary role will be to deliver perfect customer experiences, consistently meeting our high standards of service excellence. You will be the face of our brand, ensuring that every customer interaction is a delightful experience.
Key Responsibilities
* Customer Service: Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
* Store Success: Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
* Visual Merchandising: Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
* Product Knowledge: Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
* Teamwork: Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.
Requirements
* A passion for exceeding customer expectations and creating unforgettable experiences.
* Be a team player who embraces the power of unity and cooperation.
* Ignite your motivation with a can-do attitude, always ready to go the extra mile.
* Committed to continuous improvement and eager to learn and grow like a budding flame.
Benefits
* Light up your home with a generous team member discount on our range of candles and homewares.
* Ignite your passion further with the opportunity to participate in our monthly bonus program.
* Bask in the warmth of a supportive environment, where your growth and development are nurtured.
If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Join us today and let your personality shine!