Permanent part‐time position based in our Swan Hill branch. Five days a week, availability required Monday‐Thursday 9 am‐4:30 pm and Friday 9 am‐5:30 pm.
Leave and relief position supporting our Swan Hill, Kerang and Cohuna branches. You must be able to travel between locations; mileage is paid.
Hours
Part‐time role, 5 days a week: Monday‐Thursday 9 am‐4:30 pm and Friday 9 am‐5:30 pm.
Responsibilities
* Support the Swan Hill, Kerang and Cohuna branches as the first point of contact for customers and put them at the centre of everything you do.
* Assist customers in identifying the most suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent and tailored experience at every step, with all details accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
What You'll Bring
* A passion for delivering an amazing customer experience and an unwavering commitment to quality, with the will to go the extra mile.
* Strong teamwork skills, self‐motivation and energy to create our signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* Appreciation for inclusion and the diversity of our customers.
* Interest in upskilling and career development opportunities.
Benefits
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* Health and wellbeing benefits including discounts on a wide selection of products.
A diverse and inclusive workplace works better for everyone. We are committed to providing an environment where you can work your way.
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