Role Overview
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We are seeking an experienced Loss Adjuster to join our Digital First team in a full-time role. In this position, you will utilize your skills and knowledge to resolve insurance claims and examine reported insurance losses to establish the cause, liability, and quantum.
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Key Responsibilities:
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* You will use your expertise to investigate and determine the extent of loss or damage and verify the nature and quantity of reinstatement work required (material damage claims).
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* Proactive communication with clients and customers about initial findings and potential solutions is essential.
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* You will project manage the rectification, remediation, or re-instatement of damaged property, including emergency repairs with appropriate experts in a seamless and connected process.
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* You will provide coaching and mentoring to junior colleagues to help them develop their skills and knowledge.
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About You:
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To be successful in this role, you will need:
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* A minimum of 2 years' experience in insurance loss adjusting or AQF Certificate IV.
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* Relevant industry qualifications, particularly ANZIIF or AICLA or equivalent.
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* Knowledge and understanding of the principles and procedures for processing insurance claims.
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* Knowledge of claims regulations and legislations.
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* Experience working within the insurance industry on domestic and commercial losses.
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* Proven technical competency and a strong service delivery focus for clients, including insurers, customers, and brokers.
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Benefits:
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We offer a range of benefits to support your career growth and well-being, including:
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* A hybrid working arrangement.
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* Professional development opportunities through Sedgwick Australia University.
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* A bonus above superannuation guarantee.
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* Domestic and international career pathways.
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Why Work with Us?
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We are a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and passionate about helping them through difficult times.
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Sedgwick is a great place to work, with a culture that values diversity, equity, and inclusion. If you're excited about this role but your experience doesn't align perfectly with every qualification, consider applying anyway – we recognize that each person possesses a unique combination of skills, knowledge, and experience.