Import & Export Operations Officer (Freight Forwarding)
AAW Global Logistics is an Australian owned International Freight and Logistics company providing freight services across various industries with a long and successful presence in Australia for over 40 years and employing more than 200 people in Australia and New Zealand, across 9 office locations.
Through the commitment of our people, we strive to be Innovative, Progressive, and Market-Driven in all facets of Global Multi-Modal Logistics. Our emphasis is on thoroughly satisfying customers' expectations of Quality, Performance and Efficiency.
About the Role
We are looking for an experienced Import and Export Operator to join our growing WA team. This role is hands-on and suited to someone who enjoys end-to-end freight operations, strong customer relationships and being part of a supportive, fast-paced environment.
Australian citizens and permanent residents only are eligible to apply for this position.
You will manage import and export shipments across air and sea, working closely with customers, overseas agents, carriers and internal teams to ensure smooth and compliant movements.
Key responsibilities
End-to-end management of import and export air and sea freight shipments
Coordinating bookings with shipping lines, airlines and overseas agents
Preparing and checking shipping documentation, including bills of lading, FTA, manifest and customs paperwork
Liaising with customs brokers, transport providers and warehouses
Providing clear and proactive updates to customers
Ensuring compliance with company procedures and regulatory requirements
Supporting the wider operations team as required
About you
Previous experience in an import and export freight forwarding role
Experience in sea & air operations; cartage an advantage
Strong knowledge of air and sea freight processes
Confident communicator with a customer-focused approach
High attention to detail and the ability to manage multiple shipments at once
Comfortable working in a fast-paced environment
Cargowise experience preferred but not essential
Working with AAW
Your success is important to us.
When you join the AAW team, we put the time and effort into helping you be your best professional self, and you'll be recognised and rewarded for what you do.
In addition to joining a friendly, dedicated, and supportive team, we offer:
· A competitive salary package
· Hybrid working from home (up to 2 days working from home)
· A mental health and well-being support program through our Employee Assistance Provider
· A nationwide retail discount and reward program
· Access to a suite of professional development tools
How to Apply
If this role sounds like the right fit for you, please click on Apply Now, upload your resume, and answer a few quick questions.
We're looking forward to hearing from you!
As an Australian Trusted Trader, employment with AAW Global Logistics is subject to the satisfactory outcome of a Nationally Coordinated Criminal History Check (NCCHC) Police Check.
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