* REQ-10105911
* 03/02/2026
* Customer Journey
* Sydney, Australië
* ING Bank
ING Australia are on a hunt for an eperienced Line 1 Risk Manager to join our Daily Banking Tribe to support our Retail Bank.
As Risk Manager – Daily Banking, you’ll be the go-to epert for keeping ING’s everyday banking products safe, compliant, and customer-focused. This isn’t just about ticking boes – you’ll embed risk thinking into the heart of our agile Tribes, working across Daily Banking, Digital, and Customer Interaction teams. From spotting operational risks in product lifecycles to designing smart controls and part of project deliveries, you’ll make sure we stay ahead of regulatory obligations while delivering great customer outcomes. You’ll lead risk reviews, regulatory changes, and partner with stakeholders to uplift risk maturity across the business. Think of it as a hands-on role where you’ll balance customer, risk, compliance and business with innovation, influence decisions at all levels, and help shape the future of banking – all while thriving in a fast-paced, collaborative environment.
Our ideal candidate is a hands-on risk professional with a sharp eye for detail and a passion for making banking safer and smarter. You’ll bring at least three years’ eperience in risk or product-related roles, ideally within retail banking, and a solid understanding of Australia’s regulatory landscape – think ASIC, APRA, AFCA. You know the first line of defence inside out and can design, test, and uplift controls with confidence. Agile ways of working aren’t new to you; you thrive in fast-paced environments and can juggle multiple priorities without breaking a sweat. You’re a natural communicator who can influence stakeholders at all levels, negotiate solutions, and turn comple problems into practical outcomes. Above all, you’re curious, proactive, and obsessed with delivering positive customer eperiences while keeping risk firmly in check.
Ready to make an impact?
What you’ll do
* Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and strong risk culture.
* Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework.
* Be the risk lead in projects and change initiatives, delivering risk assessments, stakeholder engagements and ensuring safe delivery.
* Partner with stakeholders and 2nd line teams to ensure regulatory obligations are met and processes align with group standards.
* Drive continuous improvement by reviewing end-to-end processes, identifying gaps, and contributing to projects that enhance risk maturity.
Provide e
* pert advice and reporting, chair risk meetings, and influence decisions to keep products operating safely within risk appetite.
What we’re looking for
Proven e
* perience in line 1 risk management (minimum 3 years), ideally within retail banking or financial services.
* Solid understanding of regulatory frameworks and compliance obligations in Australia (ASIC, APRA, AFCA).
* Hands-on knowledge of the first line of defence, including designing, testing, and implementing effective controls and risk in change risk assessments.
E
* cellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels.
Analytical and problem-solving mindset, capable of turning comple
* issues into practical, customer-focused solutions.
* Agile and adaptable, thriving in fast-paced environments and comfortable working across multiple business units.
What’s in it for you?
* Discounted ING Health Insurance
* An additional Rest Day to support your wellbeing
* An IMPACT day to volunteer on approved sustainability activity
About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you’re taking ownership of eciting projects, thinking outside the bo, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every bo. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know ( below) if you require any support or adjustments when you apply
Sound like your kind of vibe? We can’t wait to hear from you!
(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)
ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Need more?
Contact: Mark Montgomery on mark.montgomery@ing.com
For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com
Applications close 19th February 2026
Before you apply
Here at ING we consider employee development to be important and encourage eisting employees to apply for suitable internal positions. It is epected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager
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Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.