Overview
Team Leader (Cruiseabout) - Indooroopilly, QLD
Job no: 529173
Brand: Cruiseabout
Work type: Full time
Location: Queensland
Categories: Sales and Customer Service, Leadership
Responsibilities
* Quoting, booking and invoicing cruise bookings and packages
* Ensure that KPIs are met, meeting and exceed monthly sales targets
* Support and handle walk in, email & telephone enquiries efficiently and accurately
* Maximise sales opportunities by upselling & cross-selling
* Monitor and action all relevant mailboxes daily
* Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
* Proven experience working in a customer service environment and working towards sales targets
* Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
* GDS experience
* Exceptional focus on details, adept problem-solving skills, and thrive under pressure
* Ambitious, highly motivated, and proficient in organizing tasks efficiently
What you'll enjoy
* Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for personal travel
* Navigate the World: Access to industry travel discounts and sponsored Familiarisation Cruises
* Culture: You will be employed by an inclusive company with a strong team culture
* Diverse Crew: Equal Opportunity Employer encouraging applicants from diverse backgrounds
* Chart Your Course for Growth: Tailored Learning & Development pathways and in-depth training on cruise products
* Exclusive Staff Discounts: Access to 350+ retailers and other benefits via the employee portal
* Explore Endless Horizons: Career growth within our global network
* Corporate Health Discounts: Health insurance discounts for you and your family
* Mental Health: Employee Assistance Program for staff and family
* Social: Regular awards nights, team-building and events
* Giving Back: CSR programs with paid parental and volunteer leave
* Sustainability at the Helm: Commitment to sustainable practices in cruising and tourism
Please advise your leader before applying
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