Join to apply for the Director of Scam Prevention role at OptusJoin to apply for the Director of Scam Prevention role at OptusAt Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.In your new role as Director of Scam Prevention, you will spearhead our enterprise-wide efforts to combat scams, and protect our customers, systems and reputation. Initially you will build and lead a high-performing team to implement scalable solutions that detect, prevent and disrupt scam activity across the Optus networks. Your role involves promoting a culture of scam prevention by utilising technology and partnering with other departments across Optus to incorporate consistent methodologies into our scam management systems. You will also ensure compliance with Australia’s regulatory requirements.The day to dayLead all aspects of the implementation of robust and scalable tools and technologies (e.g., AI, machine learning, real-time analytics) that improve scam detection capabilities.Define a clear, long-term strategy for the company’s scam prevention efforts.Build positive relationships with external partners, including law enforcement agencies, industry groups, and fraud prevention organisations.Work closely with senior leaders across the business to embed scam prevention into core business processes.Build, lead and scale a specialised scam prevention team, including hiring, training, and mentoring professionals.Key Capabilities & ExperienceDeep expertise in fraud prevention, financial crime, risk management, cybersecurity, telecommunications or a related domainProven leadership in establishing or driving enterprise-wide scam mitigation programsDemonstrated ability to lead strategic, organisation-wide scam prevention initiativesStrong understanding of Australian regulatory and legal frameworksSkilled in stakeholder engagement and cross-functional collaborationExperienced in managing scam incidents and rapid response across complex organisationsStrong knowledge of data and analytics in scam detection and preventionFamiliarity with scam typologies, financial crime trends, and evolving threat landscapesAble to design and deliver impactful awareness and education campaignsUnderstanding of cybersecurity and scam prevention technologiesWhat’s in it for you?3 days in the office, 2 days remote – with flexible hours to suit!Inclusive paid parental leave, up to 16 weeks for the primary care giverCompetitive leave including 2 additional 'Connected Leave' daysAll Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’Own your own growth by accessing an extensive online and facilitator led learning catalogue.Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post officeFree Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity .Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTelecommunicationsReferrals increase your chances of interviewing at Optus by 2xSign in to set job alerts for “Director” roles.North Sydney, New South Wales, Australia 2 weeks agoHead of Strategy – Global-Scale Growth Role | SydneyNational Business Manager - North SydneySydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoDirector - Global Management ConsultancySydney, New South Wales, Australia 2 weeks agoSenior Country Manager, ANZ - Uber for BusinessSydney, New South Wales, Australia 6 days agoCountry Director, Oceania (Based in Sydney)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 4 days agoRegional Director – Australia & New ZealandMillers Point, New South Wales, Australia 4 days agoNorth Sydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSnapfish Regional Director, Australia & New ZealandCountry Manager - Australia & New ZealandSydney, New South Wales, Australia 3 days agoGlobal Head of Advertising and Creative OperationsSydney, New South Wales, Australia 2 weeks agoLead Account Director, Enterprise Solutions Group, Marketing Solutions (18m FTC)Sydney, New South Wales, Australia 2 days agoSenior Director, Industry Sales - Digital ExperienceSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia $100,000.00-$350,000.00 5 days agoBaulkham Hills, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoMillers Point, New South Wales, Australia 2 days agoWe’re unlocking community knowledge in a new way. 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