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Chief experience officer

Devonport
beBeeStrategic
Posted: 22 January
Offer description

Job Opportunity: General Manager Customer and Community TasWater is seeking a visionary leader to join its Executive Leadership Team. As General Manager Customer and Community, you will be responsible for leading the organisation's engagement with customers across residential, commercial, and industrial sectors. About the Role * You will lead TasWater's customer-facing initiatives, driving excellence in customer experience through relationship management, billing and revenue assurance, trade waste compliance. * In collaboration with key stakeholders, you will develop brand strategies that enhance the organisation's reputation. * This pivotal role requires strong leadership skills to drive public affairs initiatives that build social licence. The ideal candidate will have proven strategic leadership experience within large complex environments. You should possess significant expertise developing communication strategies, engaging communities and stakeholders. A track record of delivering innovative digital programs that enhance customer experience while reducing costs is essential. h3 style=

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