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About The Role
Challenge Foster Care, part of Challenge Community Services, is seeking a compassionate and professional Supervised Contact Worker to organise and supervise family and sibling contact for children and young people in Out-of-Home Care (OOHC).
This role plays a vital part in ensuring contact visits are safe, structured and supportive, while always prioritising the safety, welfare and wellbeing of children and young people.
You will work closely with Case Workers, carers and families to facilitate meaningful connections and provide accurate, factual reporting following each contact session.
Benefits
SCHAD's Award Level 2 Pay rates from $34.58 – $37.73 (base rate) or $ $47.16 (casual rate)
Flexible rostered hours
Fitness Passport access for you and your family (eligibility criteria applies)
Training and professional development opportunities
Annual flu vaccination
Real job satisfaction—make a difference every day
Duties
Organise and supervise family and sibling contact visits for children in OOHC
Ensure the safety and wellbeing of children and young people during all contact
Provide emotional support to children and young people before, during and after contact
Maintain professional, appropriate communication with carers and birth families
Complete accurate, objective and timely written contact reports
Adhere to all relevant legislation, policies and child protection standards
Maintain confidentiality at all times
Participate in team meetings and relevant training
Ensure contact environments are safe and compliant with WHS requirements
Essential
Skills and Experience:
Experience working with children and families in complex situations
Strong analytical, interpersonal and written communication skills
Ability to manage and supervise complex family and sibling contact autonomously
High-level negotiation and mediation skills
Ability to adapt to changing circumstances and organisational needs
Demonstrated ability to produce accurate, factual and high-quality written reports
Competent in Microsoft Office
Ability to work both independently and as part of a team
Empathy and commitment to improving outcomes for children and young people
Driver's Licence, Working With Children Check, and NSW NDIS Worker Screening Check
Ability to pass a National Criminal History Check
Access to a personal vehicle for work use, if required
Ability to work both weekdays and weekends
Desirable
Qualifications in Human Services (Certificate IV or Diploma in Community Services or related field)
About Us
For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.
How To Apply
When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.
To apply and view the Position Description please click on the 'apply now' button below or visit our website:
Confidential enquiries can be made by contacting Emma Mason
via email
Closing Date - 20th March 2026
We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.