Duty Manager / Team Leader Wash Bay Adelaide
We are looking for our next Duty Manager, to drive our team and locations to new heights, whilst delivering great experiences to our valued customers. You'll oversee all activities at our rental location and ensure we're running smoothly and profitably with satisfied customers and employees alike.
Leadership role
Large international organisation with opportunity to move internally
About The Role
In this role you will be responsible for the vehicle service operation. This includes the wash bay, shuttle drivers and valet staff. The key responsibility of this role to ensure that it functions effectively and efficiently to maximise profitability while maintaining the highest level of service.
What you'll do
* Lead, manage and coach staff and foster a harmonious team environment
* Ensure that vehicles for rent meet company standards for cleanliness, mechanical/body condition and roadworthiness
* Ensure that returned vehicles are checked for body damage and report where necessary
* Ensure fuel deliveries are handled in accordance with company procedures and relevant health and safety procedures and legislation.
* Ensure adequate materials are maintained at all times to meet operating and safety requirements
* Participate in the interview and selection process for new staff
* Be flexible to work a seven-day rotating roster
* Preparation of staff rosters and processing of weekly payroll data
* Preparation of daily and weekly reports
* Have a working knowledge of work place health and safety legislation and promote a safe work environment at all times
What we're looking for
* Previous experience in a supervisory or leadership role with the ability to lead and effectively manage and coach employees is essential.
* Customer service focus and experience within a service or similar environment
* Strong sense of duty and responsibility.
* Excellent communication skills.
* Confident with Microsoft Office – Excel, Word, Outlook
* Initiative, confident problem solving and decision making skills.
* Full driver's licence.
* An understanding of Equal Employment Opportunity and Occupational Health and Safety.
So, what's in it for you?
* Salary + Incentives + Superannuation
* Full use of a company vehicle including all petrol, maintenance and insurance
* Uniform and parking provided
* Leadership role
* Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
* Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
* Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
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