Since 1990, we've been making it happen for older Australians and people with disability. We are proud to be Game Changers, Dream Makers, Kindness Champions, Culture Shapers, Vibrant Creators, and we've won many awards on local and international stages for our approach. We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and people with disability.
An exciting opportunity to join our team of Volunteer Coordinators. In this role you will report to the General Manager of Customer Experience & Volunteers. Feros Care proudly delivers the Aged Care Volunteer Visitor Scheme, connecting seniors in need of support and social connection with caring, friendly, and enthusiastic volunteers. You will be responsible for sourcing, selecting, supervising and orienting new volunteers, providing them with the tools to maximise the social engagement of seniors in the community. This role is offered on a permanent contract located in the Grampians, VIC.
Why Feros Care?
At Feros Care, we value our people and offer:
* Not-for-profit salary packaging of up to $15,900 per annum, and meal and entertainment salary sacrifice of up to $2,650 per annum, all tax free.
* 17.5% annual leave loading.
* Cultural leave days for eligible employees.
* Exclusive discounts, financial tips, and wellness programs through our ForME employee benefits platform.
* Private health insurance discount with Medibank.
* Employee Assistance Program (EAP).
* Paid parental leave (9 weeks) for eligible employees.
* Access to Fitness Passport – discounted gym and pool memberships for you and your family.
* $200 referral bonus per successful referral.
The Role
* Ensure a current and thorough understanding of national volunteering best practice and frameworks.
* Act as the initial point of contact for clients and general public.
* Engage with clients to support continuous service improvement strategies.
* Monitor, act on, and report client and volunteer feedback ensuring quality and service standards are met within required timeframes.
* Ensure the efficient use of volunteer resources in accordance with performance objectives and funding requirements.
* Assist in the development, review, and maintenance of policies and procedures.
About You
* A 'can do' attitude, self‐motivated and service‐oriented.
* Proven experience in implementing or volunteering in community service programmes.
* Experience developing relationships and stakeholder engagement.
* Identifying innovative new ways to expand, develop and support the volunteer programme.
* Experience and involvement in volunteer management preferred, or transferable skill set.
If you would like to discuss accessibility requirements, preferred communication methods or other possibilities please contact Mel Berriman on 0438 409 907 or the Talent team on 07 5669 0559 – Option 3 or email. When successful, you will be required to undertake a Nationally Coordinated Criminal History Check and provide evidence of your right to work in Australia.
Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.
Applications Close
21st April, 2026
Desired Skills and Experience
Feros Care proudly delivers the Aged Care Volunteer Visitor Scheme, connecting seniors in need of support and social connection with caring, friendly, and enthusiastic volunteers. You will be responsible for sourcing, selecting, supervising and orienting new volunteers, providing them with the tools to maximise the social engagement of seniors in the community.
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