Job Overview
We are a community-focused organization that values the contributions of individuals who make a difference in their communities.
This role offers an opportunity to work in a dynamic environment where you will be responsible for managing, recruiting and training staff, handling customer inquiries, driving membership growth, preparing reports and attending meetings.
You must be adaptable and willing to work varied shifts including evenings, weekends and public holidays.
Responsibilities
* Manage, recruit and train staff effectively.
* Provide exceptional customer service by addressing concerns and resolving issues promptly.
* Develop strategies to increase memberships and drive business growth.
* Prepare comprehensive reports and attend key meetings to ensure effective communication and decision-making.
* Lead a team with a focus on efficient day-to-day operations and excellent customer experience.