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We are expanding our Canary IT team and have an exciting opportunity to join the nest. We are looking for a highly skilled and experienced Senior Engineer Backup & Recovery.
Canary IT is a national provider of cloud, private and hybrid infrastructure, backup and disaster recovery solutions, managed services and retail point-of-sale built on Microsoft Business Central. We are proudly 26 years in business, with long time, trusting relationships with our customers, supplier network and our people. We are looking to grow our team with exceptional people-people with a strong customer focus and commercial acumen.
We are seeking a highly skilled and experienced Senior Engineer with experience to lead and support our backup and recovery operations. This role combines hands-on technical expertise with strategic leadership, focusing on daily operational excellence, capability development, mentoring, and environment design. As a Subject Matter Expert (SME) in the backup domain, you will play a pivotal role in shaping our service offerings and ensuring robust data protection across client environments.
Key Responsibilities:
* Perform daily backup and recovery tasks across diverse environments.
* Monitor, troubleshoot, and resolve backup-related issues to ensure data integrity and availability.
* Maintain documentation of backup configurations, incidents, and resolutions.
* Design and implement scalable, secure, and efficient backup and recovery solutions.
* Evaluate and integrate new technologies to enhance service offerings.
* Develop and maintain best practices, standards, and procedures.
* Provide technical guidance and mentorship to junior engineers and support staff.
* Deliver internal training sessions to upskill team members on backup technologies and processes.
* Act as a technical escalation point for complex issues.
* Serve as a trusted advisor to clients and stakeholders on backup strategy and architecture.
* Lead workshops and assessments to understand client needs and propose tailored solutions.
* Collaborate with cross-functional teams to align backup strategies with broader IT goals.
* Proven experience in Commvault software suite
* Strong understanding of storage systems, virtualization platforms, and cloud environments.
* Experience in designing and implementing backup architectures in hybrid or multi-cloud setups.
* Excellent problem-solving and analytical skills.
* Strong communication and interpersonal skills, with a passion for mentoring and knowledge sharing.
* Strategic thinker with a proactive approach to service improvement.
* Ability to manage multiple priorities and projects in a fast-paced environment.
* Passion for continuous learning and staying current with industry trends.
What We Offer
* A collaborative, social, engaging work environment and team.
* Opportunities for professional growth and continuous learning, working as an integral part of our Senior Technical team.
* Opportunity to influence positive change in a growing organisation
* Competitive remuneration package.
If you are a passionate, results-driven professional with expertise in cutting-edge infrastructure technologies, and a strong desire to stay up to date with cutting edge technology, we encourage you to apply and become a vital part of our team.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management
* Industries
IT Services and IT Consulting
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