Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‐enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud‐based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer internship opportunities across various marketing functions. You will work on real, meaningful projects that impact the business and our customers. In addition to receiving relevant on‐the‐job experience, you will have numerous opportunities to participate in learning workshops and engaging sessions – all designed to enhance your professional development and help expand your communities.
Internship Opportunities Brand Marketing – Customer Advocacy Intern
* Identify and develop customers/stories who will drive the pipeline for Brand, Comms and Events activation and amplification.
* Support processes and technology that help us manage our workflows, pipeline, collaboration, requests and reporting to optimize the impact of our team.
* Work with customers and ServiceNow stakeholders, sharing the value of our program, recruiting customers and connecting them to opportunities that will promote them, their companies and their innovative approaches, to a global audience.
Brand Marketing – Talent Brand Intern
* Responsible for Talent Brand Marketing quarterly metrics dashboard by working with stakeholders across Brand, Comms, and Marketing to obtain metrics for their focus areas.
* Conduct quarterly assessment of our company reviews to assess and synthesize sentiments, identify key themes, correlate with other employee survey data, and package up insights to share with leadership.
* Assist with ServiceNow career site content strategy, review quarterly metrics, optimize content for higher engagement to reach targeted talent audiences.
Digital Marketing – Associate Program Manager Intern
* Partner with the functional teams within Digital Marketing to understand their current file taxonomy and how they collaborate across teams. Collect business requirements for an ideal repository structure.
* Drive the creation of a document repository for the digital marketing organization, creating a single place to file, store and collaborate with files ensuring efficiency and ease of access for users.
* Gain a strong understanding of the role an operations team plays in driving optimization around people, processes, and tools for an organization (metrics/reporting, vendor management, budget & finance, tools, program & enablement documentation, headcount/resourcing/onboarding/offboarding, and more).
Marketing Transformation – Data Specialist Intern
* Collect, query, standardize, and cleanse structured and unstructured data used for transformation programs and other strategic initiatives.
* Source and append marketing data to increase and improve marketing transformation efforts.
* Perform recurring audits against core data source systems to ensure data integrity and reliability required for business analysis and insights.
Qualifications
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‐making, or problem‐solving. This may include using AI‐powered tools, automating workflows, analyzing AI‐driven insights, or exploring AI's potential impact on the function or industry.
* A quick, yet thoughtful decision maker who knows when to ask questions, when to act, when to elevate, and when to ask for help.
* High collaboration, team‐oriented, detail‐focused, and organized with the ability to manage time and multitask.
* Excellent written and verbal communication, leadership, and presentation skills.
* Passion for storytelling and identifying trends.
* High proficiency in the MS Office Suite (Word, Excel, Outlook, PowerPoint).
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export‐control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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