Permanent position | Reputable government-owned organisation | competitive salary & benefits
**Your new company**
This is an Australian government-owned organisation that manages and protects Melbourne's major water resources on behalf of the community. It is responsible for managing water supply catchments, sewage, rivers, and major drainage systems. The organisation is committed to ensuring that Melbourne's water resources are managed sustainably, and that the community is provided with high-quality water services.
**Your new role**
Responsibilities include:
- Involvement in the managed service provider and vendor operational governance.
- Development and compliance with standards and procedures including security patching, audit, risk actions.
- Involvement and compliance with commercial and procurement processes where required.
- Involvement and compliance with disaster recovery & business continuity testing and events.
- Involvement in service improvement opportunities.
- Project coordination of minor enhancements to IT Services.
- Supporting the financial management of services
**What you'll need to succeed**
- Strong collaboration, facilitation and negotiation skills with business stakeholders and vendors
- Demonstrate a blend of business acumen, large-scale IT solutions know-how, governance knowledge and IT systems experience
- Possess strong communication skills, and an ability to translate complex technical issues in a simple, straightforward manner that business stakeholders
- Experience of designing procedures and processes to improve business outcomes
- Tertiary qualification in technology or equivalent industry working experience
- ITIL Foundation or equivalent industry working experience
- Excellent understanding of service management delivery methodology, frameworks, and best practice
**What you'll get in return**
- Flexible working arrangement (Only 1 day in the office)
- Internal training and career development opportunities
- Lifestyle and wellbeing benefits such as free flu vaccinations and allowances to claim up to $500 on wellbeing related expenditures
- Bring your dog to work
- Free onsite parking
- Cross-divisional up-skilling opportunities
**What you need to do now**
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