Medical Administrative Officer/Receptionist
The Westside ADHD Clinic Pty. LTD – Como WA
We are seeking a skilled and experienced Medical Administrative Officer/Receptionist to join our team at The Westside ADHD Clinic in Como, WA. This is a casual role, offering flexibility and the opportunity to work in a friendly, supportive environment.
What you'll be doing
* Providing exceptional customer service to patients, including greeting them, booking appointments, and handling inquiries
* Maintaining accurate and up-to-date patient records and medical files
* Assisting with the coordination of patient flow and appointment scheduling
* Handling administrative tasks such as data entry, filing, and general office duties
* Providing support to the medical team as required
* Process Medicare, DVA, WorkCover, and private patient billing accordingly
* Liaise with healthcare professionals, pathology providers, and other service agencies
* Support clinicians with booking procedures, scanning documents, and managing referrals
What we're looking for
* Previous experience in a medical or healthcare administrative role, with a strong understanding of medical terminology and procedures
* Less than 1 year of medical/healthcare administrative experience is required
* Excellent communication and interpersonal skills, with the ability to provide a high level of customer service
* Strong organisational and multitasking abilities, with attention to detail
* Proficiency in using medical software and computer systems
* A genuine interest in the healthcare industry and a commitment to patient care
What we offer
At The Westside ADHD Clinic, we are dedicated to creating a positive and supportive work environment for our employees. We offer competitive casual rates, as well as the opportunity to develop your skills and grow within the organisation. Your wellbeing is important to us, and we encourage work-life balance and provide access to various health and wellness initiatives.
About us
The Westside ADHD Clinic is a leading provider of specialised ADHD services in the Como area. Our multidisciplinary team of medical professionals is committed to delivering high-quality, personalised care to our patients. We are a growing organisation with a strong focus on innovation and continuous improvement, and we are always looking for talented individuals to join our team.
Apply now to become our next Medical Administrative Officer/Receptionist
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