**Europcar Australia is seeking a dedicated and experienced Rental Service Officer to join our location in Dandenong & Frankston - Victoria, on a full time basis.**
**Some of the key responsibilities include**:
- Providing outstanding customer service to our valued customers
- Opening and closing car rental contracts
- Making reservations and checking vehicles in and out as based on customer needs and in accordance with business excellence standards
- Processing of Rental Agreements, accident and damage reports
- Monitoring, tracking and organising fleet availability on a daily basis
- Cleaning vehicles to ensure Europcar quality assurance standards are achieved
- Checking vehicles for roadworthiness, chips, panel damage or general wear and tear.
- Valuable conflict resolutions skills
**To be successful in this role, you must have exceptional customer service and sales skills in conjunction with polished spoken and written communication ability.**
- Additionally, you will need to be a team player with great interpersonal skills and an enthusiastic approach towards your work.
- You will need to be flexible and available to work on a 7-day rotating shift roster.
- A current and open driver's license is essential.
If you are ready for a new challenge, submit a resume today.
**Salary**: From $60,000.00 per year
Supplemental pay types:
- Penalty rates
Work Location: In person
📌 Car Rental Service Officer
🏢 Europcar Dandenong
📍 Melbourne