Hemi Performance is Australia's leading online retailer for restoration parts on classic Chrysler, Dodge, Plymouth, and Valiant vehicles. With over 40 years trading, we stock everything from rare clips to full rebuild kits—join our small, passionate team and help enthusiasts source the parts they need
Key Responsibilities:
* Assist customers via phone, email, and online with parts identification for 60s–70s era vehicles (e.g., matching engine components or brake hardware).
* Advise on product range, compatibility, pricing, delivery, warranties, and care tips.
* Process orders, handle inquiries, and spot upsell opportunities.
* Source rare parts from vendors and maintain accurate stock info in our ERP.
* Provide top-notch service to our loyal resto community.
* Pitch in across roles in our dynamic small business: from phone sales and email support to assisting with warehouse tasks like picking and packing during peak seasons.
* Deliver consistent results in a fast-paced environment, managing priorities independently to meet daily targets.
What We're Looking For:
* Essential:
* Experience in automotive parts sales or interpretation.
* Strong knowledge of vehicle makes/models, especially Classic cars
* Excellent communication and problem-solving skills.
* Tech-savvy for order systems.
* Self-sufficient and great at managing yourself.
* Proven track record of initiative and reliability.
* Desirable:
* Mopar/Chrysler specific knowledge a big plus
* Quick learner for our niche inventory.
Perks: Overtime during peaks, a collaborative vibe with autonomy, opportunities to take ownership of projects in a growth-oriented role, and a supportive family-run environment where your ideas matter. Plus, a 30-day satisfaction guarantee for customers.
To apply:
Submit your resume along with a short cover letter (max 1 page) addressing:
Why you're passionate about classic Mopars and a specific example of how you've demonstrated self-motivation in a previous job (e.g., managing competing deadlines or improving processes on your own). Applications without this will not be considered.