Seeking a Warehouse and Customer Service Lead who is reliable, and ready to learn for an equipment business in the Bethania area. They are a manufacturer and sales outlet for high-pressure washers, supplying cleaning companies, construction crews, tradies, and the general public.
The role will focus around ensuring a smooth flow of sales and service bookings via email, phone and in person while also co-ordinating the flow of parts/products from the warehouse – occasionally assisting to pick and receive parts as needed.
The manager is looking for someone who can eventually step up and supervise the small team once trained.
The role offers:
1. $40.38 / hr + Penalties
2. Mon – Fri, 8:00am – 4:30pm (38 hours per week)
3. Growth opportunities – view to train up to Supervisor
4. On Site Parking
5. Friendly and welcoming small team
Ideal applicants will have:
6. Experience using Databases or Sales Portals to search
7. Counterbalance forklift ticket preferred (not essential)
8. Someone confident dealing with customers (walk-ins and phone)
9. A background in any equipment or parts field is an ideal fit if possible
10. Willing to learn part catalogues and basic troubleshooting of water blasters
11. Someone interested in eventually leading the team to co-ordinate the full process
12. All backgrounds are encouraged to apply
What You'll Do
13. Serve walk-in customers and phone customers
14. Use parts diagrams to identify what customers need
15. Check stock, go to the warehouse to pick parts
16. Take payments or process orders for account customers
17. Print purchase orders and keep paperwork organised
18. For larger jobs: prepare quotes, convert to sales orders, check stock, raise invoices, arrange freight or pickup, and follow up payment
19. If parts are out of stock, order them and update the customer
20. Palletise and wrap machines
21. When stock arrives, prioritise customer orders first, then put excess away
22. Keep the warehouse tidy and stay customer-focused
If you want a long term career option, enjoy dealing with customers and enjoy learning equipment, this role is your next exciting opportunity – APPLY NOW