Join the Bowser Bean Ballarat Team! Customer Service Representative
Who we are
Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities.
With 35 sites (and growing!), our reputation is built on great coffee, fresh food, and outstanding service. We're proud of how far we've come - but we're even more excited about where we're going. That's where you come in.
The Role - Customer Service Representative (CSR)
As a CSR, you'll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers' day - and you'll play a key role in making Bowser Bean worth stopping for.
Your responsibilities will include
* Making great barista coffee
* Preparing fresh, quality food products
* Serving customers with energy and positivity
* Keeping the store clean, tidy, and welcoming
* Supporting the team with other tasks as required
Who We're Looking For
* Love working with people and bringing a smile to someone's day
* Can juggle multiple tasks with confidence
* Take pride in their work and presentation
* Have experience in customer service or hospitality (a bonus, but not essential!)
Why Join Us?
At Bowser Bean, we invest in our people. When you join the team, you'll enjoy:
* Competitive pay rates
* Free healthy meal every shift
* Gym/sport membership subsidyCareer progression across our 35-site network
* Team incentives for achieving goals
* Industry recognised training (including barista & safety/compliance)
* Financial support for accredited courses
The Award governing this role is the Vehicle Repair, Services and Retail Award.
Job Type
Casual
Pay
Up to $45.89 per hour
Benefits
* Employee discount
* Gym membership
* Career development assistance
Work Location
In person
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