We are currently seeking an exceptional IT professional to fill the role of Senior IT Helpdesk Technician.
This is a fantastic opportunity for a skilled candidate to work in a dynamic environment, delivering high-quality technical support to clients across the Coffs Harbour and Port Macquarie areas.
As a Senior IT Helpdesk Technician, you will be responsible for providing expert technical support to our clients via phone, email, and in-person.
Key responsibilities include:
* Troubleshooting technical issues and resolving problems efficiently;
* Documenting technical issues and solutions for future reference;
* Collaborating with the IT team to identify and implement process improvements;
In this role, you will have the opportunity to work on a variety of tasks and projects, including developing new skills and contributing to the growth and success of our business.
We offer a comprehensive benefits package, including training and development opportunities, career progression, and a collaborative and dynamic work environment. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to submit your application.