Transform Retail Experience
A unique opportunity awaits as a leader in customer experience, where you'll drive meaningful change and make a lasting impact every day.
About the Role
The department plays a vital role in delivering exceptional customer experiences through efficient order selection, packing, and fulfillment. As part of this team, you'll contribute to a seamless click-and-collect/concierge service or home delivery experience for customers.
About You
* Leverage your leadership skills to coach and develop a high-performing team by fostering a culture that celebrates successes and recognizes individual contributions.
* Take ownership of meeting sales targets, cost control, and rostering needs through effective collaboration with colleagues.
* Demonstrate flexibility to adapt to various work schedules, including afternoons and evenings, ensuring consistent coverage and maintaining high standards.
* Maintain impeccable visual merchandising, safety, compliance, and stock management standards to inspire customers and promote a positive shopping environment.
* Foster a deep understanding of diverse customer needs and preferences, using this knowledge to inform decisions and improve services.
Benefits
* Prioritizing Team Member Benefits: Enjoy a 5% year-round discount on supermarket and liquor purchases, plus exclusive hot deals for team members.
* Rewarding Team Members: Utilize 'my thanks' to acknowledge and reward colleagues aligned with our values, earning points redeemable for gifts and electronic gift cards.
* Unlocking Career Potential: Access comprehensive career development programs, training, and experiences across the business.
* Supporting Your Future: Participate in our annual team member share plan to purchase shares via pre-tax salary sacrifice.
* Nurturing Work-Life Balance: Enjoy paid parental leave as a permanent team member.
About Our Commitment
We strive to build an inclusive, welcoming, and diverse team that reflects the communities we serve. We promote a safe and respectful workplace and encourage applications from people of all backgrounds, abilities, and identities.
We are committed to supporting candidates with disabilities and will adjust our recruitment process as needed. For more information, please visit the 'Our Recruitment Process' section of our careers site.