Earn a negotiable salary and superannuation, commensurate with experience. A June start is anticipated.
About the Company
Our client operates on Hamilton Island, within the stunning Whitsunday Islands. This tropical paradise offers exceptional holiday experiences to all guests. The apartments are predominantly located on the beachfront resort side of the island, ensuring that all amenities and conveniences are readily accessible. Our client prides itself on providing personalised services, including meet and greet upon arrival and departures, ensuring a seamless and memorable holiday experience.
About the Opportunity
In this role, you will play a crucial part in ensuring the smooth operation of all short-term rental properties.
Key Responsibilities:
* Oversee housekeeping services to maintain the highest standards of cleanliness and guest satisfaction.
* Manage a team, including training, scheduling, and performance monitoring.
* Create and manage staff rosters to ensure adequate coverage throughout the property.
* Maintain the upkeep and maintenance of short-term rental properties, responding promptly to guest needs and inquiries.
* Collaborate with other departments to enhance guest experiences and operational efficiency.
About You
The successful candidate will have:
* Proven experience in property management or a similar role, preferably in the hospitality or tourism industry.
* Strong leadership and team management skills, with the ability to motivate and support staff.
* Excellent organisational skills, with a keen attention to detail.
* Exceptional communication and interpersonal skills to interact effectively with guests and team members.
You will also have:
* Flexibility to work various hours, including weekends and holidays as required.
* A proactive approach to problem-solving and decision-making.
* A passion for delivering outstanding customer service and enhancing guest experiences.
What's in it for You?
* Relocation assistance for candidates moving to Hamilton Island.
* A uniform provided to ensure a professional appearance.
* Flexible hours with the ability to work your own roster while being readily available.
* A social and supportive team with regular team lunches, dinners, and trivia.
* A small and passionate team looking to expand in a mid-June start.
* A family-owned business with ongoing training and development opportunities.
This is an exciting opportunity to join our team and contribute to the success of our client.