A Cullen & Son is a Family-owned and operated dealership, who have been serving the Sunshine Coast and Hinterland for over 72 years. Being one of Australia's oldest and most trusted Peugeot dealers, we are entering exciting times as expansion is on the horizon.
This is your opportunity to be part of a small but highly knowledgeable and passionate team that is excited to have a highly motivated Service Advisor join our friendly team. If you're outgoing, driven and passionate, the team would love to meet you.
Key responsibilities of the role:
* Greeting and serving customers for the service department.
* Advising customers on vehicle updates regarding repairs or servicing.
* Following manufacturer and dealership warranty policies effectively and efficiently.
* Coordinating daily service appointments.
* Ensuring customer satisfaction through excellent customer service.
* Preparing for next-day appointments.
* Booking customer vehicle services via email, phone, or face-to-face.
* Preparing Repair Orders and Job Sheets for workshop execution.
* Promptly invoicing customers.
* Coordinate with our internal parts and workshop teams on a daily basis to ensure efficiency across the workplace.
* Provide friendly, professional service to our valued customers.
* Support the day-to-day operations of the business.
The suitable candidate will possess the following skill set:
* Exceptional communication skills.
* Experience or a passion for work in the automotive industry.
* Well presented.
* Great phone manner.
* Ability to translate technical problems to simple solutions.
* Strong organisational and time management skills.
In return we will offer the successful candidate:
* Competitive salary + super.
* Ongoing training and development opportunities.
* A supportive and dynamic workplace.
* Opportunities for career growth within a rapidly expanding company.
Apply Now:
If this position appeals to you, please APPLY NOW via SEEK, providing a CV and cover letter All applicants will be carefully reviewed however only applicants selected for interview will be contacted.
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