Professional Mystery Shopper - Maleny Area
Above Benchmark is one of Australia’s leading Mystery Shopping Providers. Our business is growing considerably and we’re recruiting Mystery Shoppers from all walks of life, from all over Australia.
Overview
We’re looking for Mystery Shoppers who can visit shops, cafes, fast food chains, beauty clinics, pharmacies and even vets in their local area. Mystery Shoppers pose as typical customers, to evaluate the customer service, food quality, cleanliness and overall experience. They are provided instructions and a list of questions for each job, then they simply visit the business and act just like a regular customer while observing everything. Upon completion, they log into our Mystery Shopping software and enter the results including any required photos and receipts.
Responsibilities
- Visit assigned businesses (shops, cafes, fast food, beauty clinics, pharmacies, vets) as a typical customer.
- Observe customer service, product quality, cleanliness and overall experience.
- Follow provided instructions and complete the required questions for each assignment.
- Log results in our Mystery Shopping software, including any required photos and receipts.
Skills & Tech Needed
- Reliable internet, email and a mobile phone
- A desktop computer, laptop, tablet or iPad
- Great observational skills and an excellent memory
- Ability to think fast and improvise
- Fantastic communication skills; verbal and written
- Ability to read and follow instructions
- Confidence with computers/programs/smartphones
Mystery Shopping is an excellent way to boost your income. It’s incredibly flexible and perfect for fitting in around your other commitments. You don’t need prior experience, provided you have the skills and tech listed above.
Pay
We pay our Mystery Shoppers for every completed job. Payments vary by project and are based on the time and effort required. Typically, payments range from $20-$65 for onsite visits and $15-$30 for phone calls. Meals and purchases where required are reimbursed or provided in addition to the survey payment.
Payments are processed weekly into the nominated bank account. We do not pay in vouchers, freebies or PayPal.
About Us
We are an Australian business with over 21 years of experience in Mystery Shopping. We’re a member of the Mystery Shopper Professional Association in the Asia-Pacific region, upholding a code of ethics and professionalism. We’re committed to helping small businesses grow, supporting industry leaders, and offering flexible work opportunities for those looking to boost their income.
For more information, please visit our website and our blogs. Links to testimonials and reviews from mystery shoppers and clients are available there.
To Apply
Our confidential application form can be found here:
We look forward to your application!
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📌 Professional Mystery Shopper - Maleny Area
🏢 Above Benchmark
📍 Toowoomba