Improvement Lead Patient Safety Improvement Programs (ID: REQ658007)
Employment Type: Health Manager Level 3 – Full Time, Permanent
Remuneration: $132,236.00 - $150,222.00 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Career Development, One Allocated Day Off (ADO) in each 28-day roster cycle and a culture focused on core values of Collaboration, Openness, Respect and Empowerment
Location: 1 Reserve Road, St Leonards
Applications Close: 11:59 PM, Wednesday 13 May 2026
The CEC is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
Where you'll be working
The Clinical Excellence Commission (CEC) is the primary entity for clinical governance and safety assurance across NSW Health. We lead and monitor health system safety by embedding and maturing NSW Health safety system model and strategically partnering with health entities and consumers to foster safe care. The CEC has a system wide leadership role in safety and improvement, with a focus on learning. It provides independent guidance and advice on clinical safety and responds rapidly when system-wide issues arise.
About the Opportunity
The Improvement Lead, Patient Safety Improvement Programs will provide leadership within the Patient Safety Improvement Programs Team and the System Improvement Directorate specifically regarding large scale improvement across the general adult population. This includes but is not limited to the implementation and continuous improvement of the NSW Deteriorating Patient Safety Net System and the Comprehensive Care Minimising Harm model.
The position is responsible for applying expert clinical skills, knowledge and experience of improvement science to investigate and facilitate solutions to system problems that improve safety and quality. The position will take a lead role in the Patient Safety Improvement Programs team in overseeing delivery on the current safety priorities and reporting on these to the Senior Improvement Lead, Adult Patient Safety Programs and ultimately responsible to the Chief Medical Officer and Executive Director, Systems Safety Improvement.
For your application to be considered
To submit your application, please provide:
* Your resume (maximum five pages)
* A cover letter and completed online questionnaire addressing each of the following selection criteria.
Selection Criteria
* Tertiary qualifications in a relevant discipline and/or equivalent clinical experience; this should include experience and training in improvement methodologies and change management e.g. Improvement Advisor training.
* Demonstrated knowledge and experience in developing, implementing and evaluating safety and quality programs in a state-wide or large-scale setting.
* Demonstrated capacity to manage multiple and concurrent initiatives with conflicting milestones and deadlines.
* Highly developed interpersonal skills with demonstrated experience developing effective professional relationships with internal and external stakeholders.
* Superior analytical skills including demonstrated ability conducting literature reviews and applying research; conducting data analysis and interpretation; preparing and presenting analysis and reports; and managing program risks and implications.
* High-level verbal and written communication skills with demonstrated experience drafting complex written documents such as reports, briefs and advice for senior managers.
Need more information?
1. The Clinical Excellence Commission assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description.
Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
2. Find out more about applying for this position
3. Learn more about the Clinical Excellence Commission
Additional Information
* Applicants will be assessed against the selection criteria in the Position Description.
* NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
* This is a permanent position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.
Contact People
Please contact the Hiring Manager, Mary Fullick on if you have any questions about this role.
For Aboriginal candidates who would like to talk to an Aboriginal Workforce Consultant, please contact. Support is also available through the Stepping Up website.
If interview adjustments are required, please contact at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.