About Eyes2Learn Optometrists
We are a leading Behavioral optometry practice in Charlestown, catering to children and adults with visual function and processing dysfunctions.
About the Position:
Work 2 days a week, Thursday and Friday from 9-5pm.
* Provide Excellent Patient Care: Assist customers with selecting suitable optical frames, provide retail assistance, and ensure excellent patient care.
* Administrative Tasks: Manage HICAP, EFTPOS, and Medicare claims, and assist with practice administrative tasks.
* Spectacle Management: Troubleshoot spectacles, conduct repairs, and manage warranties.
* Optical Dispensing: Support the optical dispenser with frame and lens selection, measurements, and orders.
Skills and Experience:
* Minimum 12 Months Optical or Retail Experience: Demonstrate ability to work in an optical or retail environment for at least 12 months.
* Excellent Customer Service: Provide exceptional customer service, particularly when working with children.
* Strong Organizational Skills: Utilize strong organizational and administrative skills to manage multiple tasks efficiently.
* Problem-Solving Abilities: Employ critical thinking and problem-solving abilities to resolve customer vision problems.
About You:
* Patient-Centered Approach: Develop a patient-centered approach to create exceptional customer experiences.
* Adaptability: Thrive in a fast-paced environment and adapt to change quickly.
* Time Management: Manage time effectively without compromising customer experience.
* Critical Thinking: Utilize critical thinking and product knowledge to solve customer vision problems.
Requirements:
* Working with Children Check: Hold a current Working with Children check.
* Police Check: Possess a valid Police Check.
* NSW Driver's Licence: Hold a current NSW Driver's Licence.