IMPLEMENTATION & SERVICE TECHNICIAN - WA
We invite a self-motivated, proactive and energeticCommunications Technicianto join our team and play a pivotal role in ensuring prompt and effective service and project delivery for our customers, within the Perth Metro and outer suburb regions (and proactive & reactive regional support throughout WA as required – mainly South Coast, Southwest, Gascoyne, and Pilbara).
Reporting to the Project & Service Delivery Manager, you will be responsible for deploying and servicing our range of solutions, ensuring efficient operation of communications equipment or systems, for our clients across Western Australia.
Responsibilities
Developing a robust understanding of our Platform solutions and services, to effectively identify and communicate opportunities to enhance or resolve our customer's needs.
Installing, configuring and maintaining health technology equipment and systems within our customers\' environments.
Audio Visual, Duress, Messaging, Nurse call, Television, Real-Time-Location-Services - Extra-Low-Voltage Electronics
IP/MATV Infrastructure and Smart End points
Wired and WiFi, Serial, and Low-level bus networking
Lidar, BLE, RF, and IR Technology based solutions and integrations
Troubleshooting and resolving technical issues promptly to minimise downtime and maintain continuity in communication services.
Conducting regular inspections and preventative maintenance activities to ensure the reliability and performance of communication infrastructure and provide timely reports highlighting risk and applicable recommendations for maintaining the effectiveness of the solutions in place.
Collaborating with other team members and departments to coordinate installation projects, upgrades and system expansions within agreed timeframes and budgets.
What is required to apply
A valid driver license
WorkSafe WA - OHS Construction Induction – White/Blue card
A willingness to participate in an estimated 3 week-on-call roster cycle, providing for additional allowances + overtime
What will make your application stand out
A demonstrated focus on customer centricity; understanding their needs and concerns is your core starting point to building relationships and demonstrating how we can add value.
You are self-motivated, with demonstrated ability to work independently with minimal supervision, and manage priorities and deadlines effectively.
Working in a fast-paced environment, being challenged, and broadening your capabilities, are what keeps you energised and interested.
Your strong understanding of electronics, networking concepts, and technologies.
Your problem-solving and attention to detail combined with the ability to diagnose and resolve issues accurately and efficiently
What can you expect in return
In addition to having the opportunity to do truly meaningful work within an organisation that is committed to growing you, you can expect to be part of a supportive and inclusive working environment where you'll be challenged, feel valued and trusted, and have access to enhanced leave entitlements and opportunities for personal and professional development.
Inclusion and diversity at Rauland
Rauland is committed to providing an inclusive workforce and continually improving this offering.
If you are excited about this opportunity but would like us to consider how we could amend our role requirements or workplace practices to better include you, we would still love to hear from you.
How to Apply
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At Rauland, our people make a meaningful difference every day to the lives of carers and to the people they are caring for.
We reward this with a competitive salary, a supportive office environment and a range of benefits.
Our performance-driven culture supports flexible work to help you achieve success.
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