Holmac Strata is a boutique Strata Management company established in 2019 by an accredited Body Corporate specialist. It is based upon the principles of value and service, transforming the currently stagnant Body Corporate industry.
Holmac Strata prides itself on bettering the service standards most have come to expect from the industry. Although you can be assured of receiving competitive pricing, Holmac encourages potential clients to prioritise the value of service to avoid future frustrations.
From partnering with market-leading software, insurance and legal firms, Holmac Strata actively works to transform the experience of owning within a bodies corporate and provide current, up-to-date information and practices on any industry changes.
As an advocate for sustainability, Holmac Strata is a paperless office and encourages its clients to receive correspondence electronically where possible.
In this role you will be provide administration support for managers and supervisors within the organisation. You will coordinate all incoming and outgoing communications for the business, receiving incoming telephone calls for the organisation, obtaining caller's name, and forwarding calls to the appropriate person or taking messages. You will also oversee email correspondence and assist in filing and documenting data. This role provides face to face interactions, greeting clients and visitors and directs them to the conference room or staff member's office. You will take additional administration duties, answering inquiries for the general public, scheduling appointments, receiving, or sending out messenger/courier items.
Key Requirements :
* Knowledge of administrative procedures and tasks
* Knowledge of customer service principles and practices
* Good keyboard skills
* Knowledge of computers and relevant software application
Job Responsibility :
* Answer telephones, screen and direct calls
* Take and relay messages
* Provide information to callers
* Greet persons entering organisation
* Follow visitation procedures and processes for visitors
* Direct persons to correct destination
* Preparing letters and documents, receiving and sorting out e-mail and deliveries
* Deal with queries from the public, staff and customers
* Ensure knowledge of staff movements in and out of organization
* Monitor visitor access and maintains security awareness
* Provide general administrative and clerical support
* Prepare correspondence and documents
* Receive and sort mail and deliveries
* Ensuring that common areas in office premises are equipped with required office supplies as appropriate.
* Tidy and maintain the reception area and offices
Job Benefits :
Holmac Strata is a boutique service orientated Strata Management company that is seeking the right candidate to expand its team due to ongoing growth. This is a predominantly office based, full-time position on the Gold Coast. Growth means more work! This will see the successful candidate provided the opportunity to see and experience firsthand all aspects of strata management.
Highly competitive salary package
Young, vibrant and friendly team environment