About HIVIS Group
HIVIS Group is one of Australia's largest signage manufacturers, based in Newcastle. With 40 years of experience developing innovative solutions, we're at the top of the game when it comes to smart technology and delivering a premium customer experience. Our Carrington manufacturing facility is 100% powered by green energy and we've been awarded for sustainability.
Who This Role Is For
* Proactive, people‐smart, confident picking up the phone.
* Awarded for sustainability and innovation – 100% powered by green energy.
* Excited by a fast, busy environment where teamwork, humour and celebrating wins matter.
* Relationship builder who loves connecting with customers, uncovering new opportunities and driving repeat business through meaningful conversations.
Responsibilities
* Reconnect with customers, uncover new opportunities, and help drive repeat business.
* Keep relationships warm and opportunities moving.
* Reach out to past clients, follow up on completed projects, and support the sales team through proactive outreach and structured follow‐ups.
* Keep the CRM organised and accurate, ensuring conversations, opportunities and next steps are captured and visible to the wider team.
* Work closely with sales, production and customers, building valuable relationships across the business.
Qualifications
* At least 5 years of experience in customer service, internal sales or outbound client engagement.
* Organised, detail‐focused and confident managing follow‐ups, customer conversations and CRM systems.
* Commercial mindset, always looking for ways to strengthen relationships and create new opportunities.
* Experience in signage, print, manufacturing, wraps or B2B services would be highly regarded.
What We Offer
The Carrington manufacturing facility is 100% powered by green energy, and we've been awarded for sustainability.
Apply Now
Apply now for immediate consideration. Or contact Laura Paixao at if you want to chat further.
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