Currently Mrs Frogs Cafe is hiring Retail Supervisor.
Duties and Responsibilities:·
* Overseeing cafe workers, cashiers, and other employees.
* Managing finances and preparing an annual budget.
* Keeping records of expenditure, sales figures, and employee performance.
* Evaluating the supply and availability of stocks, and profit-margins.
* Implementing measures to avoid stock damages, theft, and wastage.
* Monitoring shelves stocks and product displays, and the general appearance of the store.
* Investigating market trends and offering products that would appeal to customers.
* Addressing customers' requests, comments, and complaints.
* Motivating employees to achieve targets.
* Training new staff members and scheduling shifts.
Essential Requirements:
Must have a passion for retail and experience in a similar role.
· Known for your excellence in customer service and sales support.
· Demonstrated success in achieving retail store, sales targets.
· Capable of using initiative and customer focus to resolve customer queries.
· A sound working knowledge of Retail requirements for health and safety.
· Good numerical aptitude
· Must also be a highly self-motivated individual with an excellent work ethic.
· Strong organisational and supervisory skills
· Ability to prioritise, problem solve and to meet deadlines.
· Able to identify new client relationship opportunities.
· Merchandising and sales skills and knowledge
· Must be competent with Eftpos, cash handling, credits, and other retail business processes.
Desirable Requirements:
· Experience gained within the hospitality or catering industry.
· AQF Certificate II or III (ANZSCO Skill Level 4) or at least one year of relevant experience. In some instances, relevant experience and/or on-the-job training may be required.
Salary : $55,000 - $70,000 p.a. plus Superannuation
Full Time, Permanent
Job Type: Full-time
Pay: $55,000.00 – $70,000.00 per year
Work Authorisation:
* Australia (Preferred)
Work Location: In person
Application Deadline: 11/12/2025