Job Role
We are seeking skilled and customer-oriented individuals to work in our retail environment.
Main Responsibilities:
* Process sales transactions efficiently and provide excellent customer service.
* Engage with customers, identify their needs, and support their shopping experience.
* Handle customer enquiries regarding returns, exchanges, and warranties.
* Manage transactions at the register and maintain a high level of cash handling accuracy.
* Ensure store visual merchandising standards are met by restocking and displaying products effectively.
* Maintain a clean, organized, and welcoming store environment for every shopper.
* Collaborate with colleagues to achieve sales goals and deliver exceptional customer service.
* Provide support across different departments within the store.
Requirements:
* A positive attitude with a passion for delivering exceptional customer service.
* Experience in face-to-face customer service environments.
* Knowledge of point-of-sale systems and basic mathematical skills.
* Ability to manage customer returns and warranty enquiries confidently.
* Strong communication and interpersonal skills.
* Ability to thrive in a fast-paced retail environment.
About Us:
Our company is part of a larger retail group that operates several well-known brands.