Job Overview
This permanent, full-time opportunity allows you to contribute to vital healthcare services in a dynamic environment where your skills make a real difference every day.
About The Role
* Perform laboratory support and specimen reception services, providing assistance to laboratory staff under supervision.
* Deliver high-quality customer service to patients and clinical staff, communicating effectively and resolving issues within the laboratory environment.
* Maintain accurate data and attention to detail while managing competing priorities.
Key Responsibilities
1. Specimen Reception Services: Receive and process specimens for analysis, ensuring accuracy and timeliness.
2. Laboratory Support: Provide technical assistance to laboratory staff, supporting various tests and procedures.
3. Customer Service: Deliver exceptional patient care and communication, addressing concerns and resolving issues promptly.
Requirements
* A working knowledge of laboratory procedures and practices relevant to the Microbiology Department.
* Excellent problem-solving and analytical skills, with the ability to investigate and resolve general laboratory issues.
* Demonstrated customer service experience and skills, preferably in a laboratory environment.
Benefits
You will be part of a respected organisation committed to excellence in pathology and patient care. This role offers opportunities for professional growth and development in a supportive team environment.
Our Commitment to Diversity and Inclusion
We are an equal opportunity employer dedicated to creating an inclusive workplace. We seek to recruit diverse applicants and create teams with skills, perspectives, and experiences that complement each other at work.