The Senior Field Technician role is an exciting opportunity to work as a field service technician, delivering end-to-end services to homes and businesses across Australia.
Job Description
This permanent, full-time position is based in Ayr or the wider Townsville region, requiring you to utilise your technical skills to make a meaningful impact. Your primary responsibility will be to ensure timely, high-quality customer service delivery through installation, repair, and maintenance of our network.
You will collaborate with a supportive team, working together to deliver solutions with integrity and providing exceptional customer experiences every day. As a Senior Field Technician, you will be the backbone that keeps Australia connected, driving digital capability nationwide.
Your typical day will involve a diverse range of tasks, from installing new connections to resolving complex issues. You will have the autonomy to work independently, using your problem-solving skills to overcome challenges and meet deadlines.
Requirements
* A current driver's license
* Strong communication and interpersonal skills
* Approachable and caring attitude towards customer service
* Ability to work effectively in a fast-paced environment
* Availability to travel to areas outside your nominal place of residence when required
Benefits
* 18 weeks of paid parental leave
* Discounted gym memberships and corporate benefits
* Device allowance or mobile device
* Options for salary sacrificing
* An inclusive work culture prioritising balance and wellbeing
Company Culture
nbn is committed to creating a more inclusive working world, where everyone feels valued and respected. We believe in harnessing diverse perspectives to drive greater outcomes, and we encourage applications from people of all ages, nationalities, abilities, and cultures.
We are dedicated to equal opportunities for all employees and strive to create a workplace that supports growth, development, and career progression. If you're passionate about making a difference and want to be part of something bigger, this could be the perfect role for you.