2 days ago Be among the first 25 applicants
Are you a Claims Specialist with Financial lines / Professional & Financial Risk experience, looking to join an experienced team where you can leverage their technical knowledge & be exposed to a broad spectrum of claims activity?
At Liberty, you will become more than a Claims Specialist; we create, nurture and reward talent, and extend your skills by supporting you with exposure to our broader business including actuarial, finance, underwriting, and risk engineering through our integrated approach to claims handling.
Read on to find out more
Who are we?
At Liberty, we take a long-term view, and part of that is building genuine relationships, both internally with colleagues and externally with our clients and brokers. Our people have the opportunity to make a real impact; we want to grow their careers, recognise their potential, celebrate their uniqueness, and provide them with the knowledge and environment to succeed.
Liberty's leadership team and management have the stability, experience, and foresight to guide us through the ups and downs of the financial cycle while empowering our teams to focus on market relevance and delivering quality customer service. Other benefits include:
* Wellness and Inclusion –We offer a range of tools to support employee well-being and diversity, inclusion, and equity. This includes health webinars, EAP guidance, employee-led community groups, office massages, fresh fruits and snacks in the office, and more.
* Community and Environment – our charities align themselves with the Liberty philosophy of helping people live safer and more secure lives, and all Liberty employees are actively encouraged to get involved in giving back to the community. Whether that means participating in company-organised volunteering opportunities & attending fund-raising events.
* Life at Liberty – check out our LinkedIn Life page for a snapshot into life at Liberty Specialty Markets Asia Pacific -
Why Liberty?
* Our underwriting & claims methodologies and technical expertise.
* NIBA Specialty Insurer of the Year 3 years running (2022, 2023 & 2024) and NIBA General Insurer of the Year 2021.
* Local Underwriting/Claims authority.
* Our Market Approach is built on capability, consistency, and personal rapport.
* Market-leading products.
* Our product development team ensures we are quick to address gaps and introduce new products to the market.
* Autonomous, performance-oriented culture.
* Global organisation offering cultural exposure and diverse career opportunities.
* Opportunities for secondments.
* Profitable year on year since establishment.
Key Responsibilities
The Claims Specialist handles a book of specialty lines claims, throughout the entire claim life cycle. Responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business:
* Pro-actively handles a book of Professional & Financial Risk (PFR) claims, throughout the entire claim life cycle.
* Participating directly in mediation/ arbitration meetings and actively participating in settlement discussions.
* Working closely with other business lines in raising the Liberty profile and assisting in account retention and new business opportunities.
* Working closely with the underwriting department to promote Liberty's "integrated business unit approach" and ensure seamless delivery of underwriting and claims management services.
* Identifying suspicious or potentially fraudulent claims, arranging investigation and briefing senior managers if further action is recommended.
About you
* Previous claims management experience in financial lines.
* Sound knowledge of the Insurance Contracts Act and demonstrated ability to understand and apply legal principles to the management of claims.
* Excellent working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint and database systems for managing contacts, schedules and calendars is required.
* Tertiary qualifications in a related discipline would be desirable.
* High level of attention to details and efficient time management skills.
* Highly proficient relationship building skills.
* Strong verbal and written communications skills with sound business acumen abilities.
* Has influencing skills and commercially aware negotiation skills.
* Highly developed decision-making skills and strong presentation skills.
What's Next?
If you believe you can make a positive contribution to our team and want to be part of Liberty's exciting future, we would love to hear from you. Please include an updated resume, and we will take it from there. Apply now
Please note: This recruitment is being managed by our recruitment partner, Matt Marshall at Greysilver.
Agencies – We've got this covered
We care about your privacy and the protection of your information. Our Privacy Policy is available at By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third-party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Finance, Customer Service, and Analyst
* Industries
Insurance
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