Customer Experience Specialist
We are seeking passionate and driven retailers to support our management team in driving sales, operational excellence, and contributing to the store's success. This role is key to providing exceptional customer service and an unforgettable shopping experience.
The Key Responsibilities:
* Deliver outstanding customer service and memorable shopping experiences
* Sell and promote a range of brands, including Hype DC, Skechers, Platypus, Vans, and more
* Work effectively within a fast-paced, energetic team environment
* Meet and exceed sales targets while maintaining high levels of customer satisfaction
* Listen actively and use feedback constructively to improve performance
* Maintain full availability for late-night trade and weekends as required
Requirements:
* Previous retail or hospitality experience, preferably in a similar environment
* A passion for streetwear and sneaker culture
* Excellent communication and interpersonal skills
* A self-motivated and results-driven approach
* A commitment to ongoing learning and professional development
About This Role:
This is a dynamic opportunity to be part of a leading digitally integrated retail business in the apparel and footwear market.
Culture & Benefits:
* Discount on our partner brands
* Access to employee benefits programs, including health insurance, gym memberships, and more
* Ongoing training and support for career growth and development
* A supportive team environment