Company Description
Moorup is an Australian technology company dedicated to extending the life cycle of electronic devices, contributing to sustainability, and promoting connectivity for underserved consumers. With e-waste in Australia growing up to three times faster than general waste, Moorup addresses this challenge by offering innovative buyback, renewal, recycling, donation, and resale solutions. Our services balance commercial success with security and environmental responsibility, reducing e-waste through resource recovery and reuse. Moorup operates across various retail and wholesale channels to create a positive environmental impact by repurposing or recycling hardware.
Sales Support & E-commerce Manager
Marketplaces & Shopify | Full-time | On-site
We are a key industry player in the refurbished technology sector, specialising in phones and laptops, with a strong B2B foundation and a rapidly expanding B2C e-commerce operation.
We're seeking a hands-on, commercially minded E-commerce Manager to support and develop our marketplace and Shopify operations. This role sits at the intersection of sales, systems, and operations, and suits someone who enjoys execution while also helping improve and scale how things work.
The Role
Reporting to the Head of Sales, you'll support the performance and ongoing development of our e-commerce channels. While the role has clear day-to-day responsibilities, the e-commerce channel is in a strong growth phase, so you'll also help identify opportunities for improvement, growth, and technical optimisation as new initiatives and systems are introduced.
You'll work closely with sales leadership, warehouse, inventory, and processing teams, and provide guidance to a small fulfilment and listings team to ensure accurate execution in a high-volume environment.
Key Responsibilities
Support day-to-day execution across Amazon, eBay, Kogan, Reebelo, Back Market, Temu, and Shopify
Create, maintain, and optimise product listings, ensuring accuracy, correct categorisation, and strong presentation
Support pricing strategy through analysis and implementation, working closely with sales leadership and management
Assist with planning and executing marketplace promotions, sales events, and clearance strategies
Monitor rate of sale and channel performance to support inventory allocation and sales decisions
Ensure inventory accuracy across all sales channels, including reconciliation between systems
Support and coordinate stocktakes, and assist in investigating and resolving variances
Prepare and improve marketplace, sales, and inventory reporting to support commercial decision-making
Support B2B sales operations through Excel-based auction list preparation and outcome reporting
Maintain, troubleshoot, and improve inventory systems, marketplace integrations, and workflows
Work collaboratively with warehouse, inventory, and processing teams to ensure accurate data capture and alignment between physical stock and sales systems
Contribute to identifying and implementing system, process, and technical improvements as the business scales
About You
Experience in marketplace-driven e-commerce environments
Advanced Excel capability and comfort working with complex, data-heavy workflows
Highly detail-oriented with a strong systems mindset
Proactive and forward-thinking, comfortable contributing ideas alongside execution
Commercially minded, with an understanding of pricing, sales psychology, and marketplace dynamics
Comfortable working cross-functionally in a fast-moving operational environment
Why Join Us
A hands-on, influential role within a fast-growing, multi-channel e-commerce business
Exposure to complex, high-volume marketplace and inventory operations
Close collaboration with sales leadership and operational teams
The opportunity to build, improve, and scale systems and processes that directly impact performance, margins, and growth
Job Type: Full-time
Work Location: In person