Perth, AU Consulting & Technology Full-time
Role introduction
Join Our Team as a Dynamics 365 CE Lead Functional Consultant!
Are you passionate about driving digital transformation and delivering impactful solutions? We are seeking an experienced and dynamic Dynamics 365 CE Lead Functional Consultant to join our team!
About the Role
As a D365 CE Lead Functional Consultant, you will play a pivotal part in implementing and configuring Microsoft Dynamics 365 CE applications tailored to client needs. Your expertise will help organizations realize the full potential of Customer Engagement through innovative business solutions.
What You’ll Do
* Lead requirements-gathering sessions to understand business processes, objectives, and challenges.
* Translate requirements into clear functional design documents for configuration and customization.
* Configure Dynamics 365 CE—entities, forms, workflows, business rules, and security roles.
* Collaborate with technical teams on customizations and system integrations.
* Deliver end-user training and ongoing support to ensure successful system adoption.
* Participate in system testing by creating and executing test cases.
* Assist with data migration—mapping, cleansing, and import/export activities.
* Troubleshoot and resolve issues during implementation and post-launch support.
* Stay current on the latest Dynamics 365 CE features, offering strategic recommendations.
* Work closely with project managers and cross-functional teams to ensure timely, quality delivery.
Pre-Sales Support
* Support pre-sales activities, coaching and mentoring junior team members.
* Validate solutions, costings, and project plans (without direct delivery responsibilities).
Qualifications
* Proven experience managing and delivering Dynamics 365 customer engagements, ideally within consulting/professional services.
* Deep knowledge of Dynamics 365 and hands-on implementation expertise.
* Excellent leadership skills—able to inspire and guide diverse, cross-functional teams.
* Exceptional communication and interpersonal skills to build strong client and internal relationships.
* Strong problem-solving, decision-making skills, and a strategic mindset.
* Experience with agile methodologies and project management tools.
* Relevant Dynamics 365 certifications highly desirable.
* Willingness to travel to customer sites as needed.
Ready to level up your career with a global Microsoft Partner? At HSO, you’ll team up with some of the brightest minds to bring Dynamics 365 solutions to life and help shape the future of business. If you love a good challenge, enjoy collaboration, and want to make real impact, don’t wait—apply now and join the HSO adventure as our next Dynamics 365 CE Functional Consultant!
Benefits & about HSO
Why should you choose HSO ANZ?
HSO is a leading Microsoft Partner specialising in Dynamics365. In addition to offering customers Microsoft's premier ERP solution, you will be able to draw on HSO's wide range of unique, industry-specific solutions. These ISVs will enable you to develop the best strategy for a customer's digital transformation.
You will be able to leverage more than 2000 like-minded professionals within the wider HSO group.
HSO's proven Project Methodology Excellerate ensures projects are executed predictably, delivering high-quality results most efficiently.
On joining HSO, you will receive excellent remuneration and employee benefits. You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.
LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE Why work at HSO? At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients. 1
Collaborative
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success. 2
Ever-Evolving
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals. 3
Value Driven
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression. 4
Entrepreneurial
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.