Service Sales Engineer – RMR | Warehousing Solutions (ANZ)
Melbourne, Australia
Travel: ~5% international & up to 30% within Australia & New Zealand
We're looking for a Service Sales Engineer to drive Revision, Modification, and Retrofit (RMR) projects across automated warehousing environments in ANZ. This role is focused on improving performance, extending system life, and delivering tailored solutions for large-scale retail and logistics operations.
What you'll be doing:
* Work closely with customers to understand system challenges and identify improvement opportunities
* Translate requirements into practical technical solutions, layouts, and proposals
* Collaborate with cross-functional teams (mechanical, electrical, controls, software, and supply chain) to build strong offerings
* Prepare pricing, cost estimates, and project plans aligned with internal stakeholders
* Support sales strategy and work alongside contract managers to convert opportunities
* Lead smooth project handovers and support implementation when needed
* Manage multiple RMR projects simultaneously in a fast-paced environment
* Contribute to continuous improvement and knowledge sharing within the service sales team
What we're looking for:
* Bachelor's degree in Mechanical / Industrial / Mechatronics or related field
* 5+ years of experience in Sales Engineering, preferably in warehouse automation or material handling
* Experience in brownfield projects (system upgrades / retrofits) is a strong advantage
* Strong problem-solving and analytical skills with a practical approach
* Good stakeholder management and communication skills
* Commercial understanding with exposure to pricing and proposals
* Ability to work across teams in an international setup
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